If you need any assistance or have questions, please reach out to us. We thank you for your suggestions on improving the performance and capabilities of the SmartHQ app, and we’ll keep them in mind when making enhancements. Your business is greatly appreciated here at GE Appliances, and we want consumers to have a positive experience with our products and their features. We’re sorry to hear your disappointment in the SmartHQ app. You type your feedback and then it doesn’t accept the submission Oh yeah, and there’s a feedback option in the app that literally doesn’t work. It would also be good to know if that time is longer than ok for food safety reasons. It would also be great to be able to see how long it will take the refrigerator to get back down to the current setting after new food has been loaded or the doors were left open for too long. Doing this will display current temperature. I know this because I can “hack” a way to display the current fridge and freezer temps by changing the current fridge and freezer settings. On the fridge and in the app, there is no real-time temperature display even though I know it has precision sensors. The only thing the app does for the fridge is allow you to schedule hot water or notify you if the door is left open. And timers set in the app no longer function. I’ve tried to update this stupid thing 3 times. They require your phone to be screen ON and in the app for 30 minutes at a time to update and half the time it fails. The worst thing about Cafe smart appliances is, they’re wifi connected but can’t directly update themselves. If you have any additional questions or concerns, feel free to contact our support team at (877) 389-2380 or by email at Thanks for sharing and have an amazing Notifications about your laundry are pretty helpful and we thank you for your comments on Smart Vent alerts as well. We appreciate your comments on our SmartHQ app and its features. I just don’t want to be woke up by that notification again. I am a first responder who needs to have my phone on at night. The app really needs a way to turn off that notification. However, the problem is that the washer will notify you at 3 or 4 o’clock in the morning that there is 5 minutes left until the smart vent is done. In addition, no more forgetting that you had a load in the washer and letting it sit overnight with the app notification that the washer is done.Ī great feature of the GE washer is the Smart Vent that slowly and efficiently dries the inside of the washer after a load so mold doesn’t grow. No more setting a timer to make sure your cloths do not wrinkle. You can set it to notify you 5 minutes before the cycle finishes. The app is so helpful for doing laundry when you wouldn’t necessarily know how much longer the dryer has. U+ Connect modules can be purchased online: Īppreciate the app but needs more notification control Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, Window Air Conditioner, Portable Air Conditioners, Duct-free System, Whole Home Water Filter System, Water Softener, and Water Heater, or with a U+ Connect module.
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